How do I care for my items made from The Purl Scout?
Superwash yarns can be washed on a gentle cycle in cold/cool water in a regular washing machine, but NEVER put your woolen items in the dryer.
For our non-superwash bases we recommend hand washing and laying your woolens flat to dry in order to prevent unnecessary pilling and to prolong the life of the garment.
I have just placed an order and would like a refund...
We accept refunds on orders up to 72 hours after purchase. After that time, it is possible that we will have already begun packaging and shipping your item.
I received the wrong item and need an exchange...
Mistakes unfortunately happen sometimes! Please email us at firstname.lastname@example.org and we will gladly send you the correct item.